ScratchDownload perfect playlists for creative work, curated by the team at Umlaut.

Listen for free
Umlaut logo

Our Poli­cies.

Pri­va­cy and Cook­ies Policy


This web­site uses cook­ies. Cook­ies are small text files stored by a web brows­er when you vis­it a site. They can be used to remem­ber infor­ma­tion about your vis­it and per­son­al pref­er­ences for a web­site. The cook­ies used, and their func­tions are:

Google Ana­lyt­ics

We use Google Ana­lyt­ics cook­ies and Remar­ket­ing cook­ies togeth­er to inform, opti­mise and serve ads based on user’s past vis­its to our web­site. We use these tools to improve our web­site for the ben­e­fit of our users and make site improve­ments, all data col­lect­ed is anony­mous. For more infor­ma­tion on Google Ana­lyt­ics cook­ie usage, please vis­it their web­site: www​.google​.co​.uk/​i​n​t​l​/​e​n​/​analy…

Tar­get­ing and adver­tis­ing cookies 

Cook­ies enable us to learn about what ads you see, what ads you click, and oth­er actions you take on our site. This allows us to pro­vide you with more use­ful and rel­e­vant ads. They also lim­it the num­ber of times that you see an ad and help us mea­sure the effec­tive­ness of our mar­ket­ing cam­paigns. The adver­tis­ing cook­ies are in accor­dance with each provider’s policies:

Email track­ing 

We use Open Track­ing via MailChimp to under­stand your inter­ac­tion with the emails we send you, and to ensure we’re send­ing you rel­e­vant infor­ma­tion. Open Track­ing down­loads a tiny image from the serv­er when you open our email, and lets us know that you opened it, and also tells us which device you opened it on and the email client and brows­er you used. By sign­ing up, you give us per­mis­sion to use Open Track­ing via MailChimp. you can unsub­scribe at any time by click­ing on the ​“click here to unsub­scribe” link pro­vid­ed in our emails or by con­tact­ing us direct. Email track­ing is in accor­dance with MailChimp’s policies:

Mailchimp: https://​mailchimp​.com/​l​e​g​al/pr…

Pro­hibit­ing the col­lec­tion of cookies

If you would like to pre­vent us from col­lect­ing cook­ies when you vis­it our site, please update the pri­va­cy set­ting in your cho­sen web brows­er. You can direct­ly con­trol cook­ie accep­tance from there:

We also use Face­book Pix­el to col­lect data on vis­i­tor behav­iour, such as:

  • Which pages are visited
  • Which device was used to view the website
  • What actions are taken
  • Shop­ping trends and actions

This infor­ma­tion may be used to serve Face­book ads in future.

You can opt out of col­lec­tion of infor­ma­tion and third par­ty adverts by using the fol­low­ing services:

Dig­i­tal adver­tis­ing alliance: Opt out

To change cook­ie col­lec­tion go to aboutads​.info/​c​h​oices

Your Online Choices:

http://www.youronlinechoices.c…

http://www.youronlinechoices.c…

For more infor­ma­tion about cook­ies please click on the fol­low­ing link: www​.allabout​cook​ies​.org

Dis­abling Cookies

If you do not wish to accept our Cook­ies you can decline Cook­ies and/​or refuse access to pre­vi­ous­ly stored infor­ma­tion by using your web brows­er. The facil­i­ties with­in your web brows­er to allow you to do this will vary from brows­er to brows­er but they may be found in the ​“Pri­va­cy” or ​“Cook­ies” sec­tion of the ​“Prop­er­ties” menu of your brows­er. If you require assis­tance in dis­abling Cook­ies you should refer to the ​“help” menu with­in your brows­er. Please note how­ev­er, if cook­ies are dis­abled, you may not be able to use all of the inter­ac­tive fea­tures of our web­site and it may lim­it the ser­vice we are able to pro­vide to you via the website.

Data that we col­lect from you

We col­lect the fol­low­ing data:

When you request ser­vices or oth­er­wise pro­vide us with your per­son­al details (such as your name, con­tact details, e‑mail address etc) and from your usage of the web­site and any oth­er infor­ma­tion you post on the web­site, e‑mail or oth­er­wise send to us.

By using the web­site you con­sent to the col­lec­tion, stor­age, use and trans­fer of your data by us in accor­dance with the terms of this Pri­va­cy Policy.

Use of data

We use the data that you provide:

  • to sup­ply you with the prod­ucts, ser­vices and infor­ma­tion which you have requested;
  • to inform you about our ser­vices, events, spe­cial offers and sim­i­lar material;
  • to assess client sat­is­fac­tion (e.g. where you agree to par­tic­i­pate in a sur­vey); and
  • to help improve our ser­vices generally

We may con­tact you by post, tele­phone or fax as well as by e‑mail. If you change your mind about being con­tact­ed in the future by any of these means then please let us know.

Secu­ri­ty 

All infor­ma­tion you pro­vide to us is stored on secure servers with indus­try stan­dard anti-virus and fire­wall pro­tec­tion in place.

Unfor­tu­nate­ly, the trans­mis­sion of infor­ma­tion via the inter­net is not com­plete­ly secure. Although we will do our best to pro­tect your per­son­al data, we can­not guar­an­tee the secu­ri­ty of your data trans­mit­ted online or through the web­site. Any trans­mis­sion is at your own risk. Once we have received your infor­ma­tion, we will use strict pro­ce­dures and secu­ri­ty fea­tures to try to pre­vent unau­tho­rised access.

Dis­clo­sure of data

We process all data in accor­dance with the Data Pro­tec­tion Act 1998. We may dis­close your data to oth­er third par­ties who act for us and to our busi­ness part­ners for the pur­pos­es set out in this Pri­va­cy Pol­i­cy or for pur­pos­es approved by you. Unless required to do so by law, we will not oth­er­wise share, sell or dis­trib­ute any of the data you pro­vide to us with­out your consent.

Your rights

You have the right to ask for a copy of the Data held by us in our records in return for which we may charge a small fee. You also have the right to require us to cor­rect any inac­cu­ra­cies in your Data.

Right to be forgotton 

If you would like us to erase the data we hold about you please con­tact us by email. You will also be asked to prove your Iden­ti­ty with a form of gov­ern­ment issued pho­to ID.

Con­tact us

If you have any queries con­cern­ing your data or this pol­i­cy then please con­tact support@umlaut.design

Cook­ies

The EU Cook­ie Law (The Pri­va­cy and Elec­tron­ic Com­mu­ni­ca­tions Reg­u­la­tions 2011) is a piece of pri­va­cy leg­is­la­tion that requires vis­i­tors to give con­sent before allow­ing a web­site to store or retrieve any infor­ma­tion from any device through the use of cook­ies. By edu­cat­ing vis­i­tors on how infor­ma­tion about them is col­lect­ed through the use of cook­ies, and allow­ing them to decide for them­selves if they wish to allow it to take place, the aim is to pro­tect online pri­va­cy for everyone.

Cook­ies are small text files, down­loaded to your com­put­er by the brows­er (e.g. Inter­net Explor­er, Fire­fox etc.) when­ev­er you access a web­site. They enable web­sites to store such infor­ma­tion as user pref­er­ences and login details. They may also be used to record how long you spend brows­ing each page on a site or what pages you vis­it most. Cook­ies can be thought of as pro­vid­ing a ​“mem­o­ry” for the web­site, enabling it to recog­nise you and respond appropriately.

For fur­ther infor­ma­tion visit

www​.about​cook​ies​.org or www​.allabout​cook​ies​.org.

How this web­site uses cookies

Web­site statistics 

We use Google Ana­lyt­ics to analyse the use of this web­site. Google Ana­lyt­ics gen­er­ates sta­tis­ti­cal and oth­er infor­ma­tion about web­site use by means of cook­ies, which are stored on users’ com­put­ers. The infor­ma­tion gen­er­at­ed relat­ing to our web­site is used to cre­ate reports about the use of the web­site, includ­ing how our site is nav­i­gat­ed and what pages are most pop­u­lar. Google will store this infor­ma­tion. Google’s pri­va­cy pol­i­cy is avail­able here.

Find­ing our offices

We use Google Maps on our Con­tact Us page to pro­vide detailed infor­ma­tion on how best to vis­it our offices. Google set a cook­ie that allows them to remem­ber which brows­er you are using and what pref­er­ences you have set when you view maps. We use Google Maps tools on the basis that Google adheres to its pri­va­cy pol­i­cy and its terms of service.

How to dis­able cookies

By con­tin­u­ing to browse this site you are agree­ing to our use of cook­ies as described above. How­ev­er you can still dis­able cook­ies at a brows­er lev­el if you wish. You may expe­ri­ence reduced func­tion­al­i­ty if you choose to do so. The set­tings that decide how your brows­er han­dles cook­ies will typ­i­cal­ly be found in the ​‘Options’ or ​‘Pref­er­ences’ menu of your brows­er. In order to under­stand these set­tings, the fol­low­ing links may be help­ful; oth­er­wise you should use the ​‘Help’ option in your brows­er for more details.

Indi­vid­ual rights 

Any indi­vid­ual can request to see the infor­ma­tion we hold on them at any time. If you believe the infor­ma­tion we hold on you is incor­rect, you will have the right to have this rec­ti­fied or delet­ed accordingly.

  • A full list of an individual’s rights under GDPR are as follows:
  • The right to access the per­son­al data we hold on you
  • The right to cor­rect and update the per­son­al data we hold on you
  • The right to have your per­son­al data erased
  • The right to object to pro­cess­ing of your per­son­al data
  • The right to data portability
  • The right to with­draw your con­sent to the pro­cess­ing at any time for any pro­cess­ing of per­son­al data to which con­sent was sought.
  • The right to object to the pro­cess­ing of per­son­al data where applicable.
  • The right to lodge a com­plaint with the Infor­ma­tion Com­mis­sion­ers Office. 

You can con­tact the Infor­ma­tion Com­mis­sion­ers Office via email, on 0303 123 1113, or at the Infor­ma­tion Commissioner’s Office, Wycliffe House, Water Lane, Wilm­slow, Cheshire SK9 5AF.

Oth­er websites

This pri­va­cy pol­i­cy only applies to this web­site. This web­site links to oth­er web­sites so please refer to their pri­va­cy poli­cies for details on how your infor­ma­tion is col­lect­ed and used.

Changes to our pri­va­cy policy 

This pol­i­cy is reg­u­lar­ly reviewed and any updates will be placed on this web page. This pol­i­cy was last updat­ed in May 2023

Con­tact us

Please con­tact us if you have any queries about our pri­va­cy pol­i­cy or the infor­ma­tion we hold about you.

Stor­age and accu­ra­cy of per­son­al information 

Where we Store your Per­son­al Information

The data that we col­lect from you may be trans­ferred to, and stored at, a des­ti­na­tion out­side the Euro­pean Eco­nom­ic Area (“EEA”) as long as it is in a coun­try which has been assessed by the Euro­pean Com­mis­sion and/​or ICO as ensur­ing an ade­quate lev­el of pro­tec­tion for per­sona data.

We may store and process your per­son­al data through third par­ties that we use to oper­ate the ser­vice that we pro­vide such as MailChimp for email mar­ket­ing campaigns.

By sub­mit­ting your per­son­al data, you agree to its trans­fer, stor­ing and pro­cess­ing as it is described above. We take all rea­son­able steps to ensure that your infor­ma­tion is accu­rate, up-to-date, com­plete, rel­e­vant and not misleading.

Reten­tion and dele­tion of per­son­al information 

We will retain your infor­ma­tion for as long as nec­es­sary to ful­fil the purpose(s) for which it was col­lect­ed and to com­ply with applic­a­ble laws and your consent.

What to do if you have a con­cern or com­plaint about our use of your per­son­al data

We strive to act in accor­dance with all rel­e­vant data pro­tec­tion leg­is­la­tion, at all times.

If you have a con­cern or com­plaint about our col­lec­tion or pro­cess­ing of your per­son­al infor­ma­tion, then please con­tact us at support@umlaut.design so that we can put it right.

You have the right to make a com­plaint to the data pro­tec­tion reg­u­la­tor in your coun­try. You can find them at:

UK — ico​.org​.uk

Repub­lic of Ire­land — dat​apro​tec​tion​.ie

Updat­ing your per­son­al details 

You must advise of us any changes in your data, for exam­ple if you change your e‑mail address. You can review or amend your data by con­tact­ing us at support@umlaut.design at any time.

Access to infor­ma­tion (sub­ject access request)

You have the right to access infor­ma­tion we hold about you, and we will pro­vide you with an ini­tial copy free of charge.

How­ev­er, we may charge a low amount as an admin­is­tra­tion charge in the event of access requests that are exces­sive or repet­i­tive. For fur­ther infor­ma­tion go to www​.ico​.com and search for ​‘Right of access’.

Equal­i­ty, diver­si­ty and inclu­sion policy


Two Dots Ltd. t/​a Umlaut™ is com­mit­ted to encour­ag­ing equal­i­ty, diver­si­ty and inclu­sion among our work­force, and elim­i­nat­ing unlaw­ful discrimination.

The aim is for our work­force to be tru­ly rep­re­sen­ta­tive of all sec­tions of soci­ety and our cus­tomers, and for each employ­ee to feel respect­ed and able to give their best.
The organ­i­sa­tion — in pro­vid­ing goods and/​or ser­vices and/​or facil­i­ties — is also com­mit­ted against unlaw­ful dis­crim­i­na­tion of cus­tomers or the public.

Our policy’s purpose 

This policy’s pur­pose is to:

  • Pro­vide equal­i­ty, fair­ness and respect for all in our employ­ment, whether tem­po­rary, part-time or full-time
  • Not unlaw­ful­ly dis­crim­i­nate because of the Equal­i­ty Act 2010 pro­tect­ed char­ac­ter­is­tics of: age, dis­abil­i­ty, gen­der reas­sign­ment, mar­riage and civ­il part­ner­ship, preg­nan­cy and mater­ni­ty, race (includ­ing colour, nation­al­i­ty, and eth­nic or nation­al ori­gin), reli­gion or belief, sex, sex­u­al orientation
  • Oppose and avoid all forms of unlaw­ful dis­crim­i­na­tion. This includes in: pay and ben­e­fits, terms and con­di­tions of employ­ment, deal­ing with griev­ances and dis­ci­pline, dis­missal, redun­dan­cy, leave for par­ents, requests for flex­i­ble work­ing
    selec­tion for employ­ment, pro­mo­tion, train­ing or oth­er devel­op­men­tal opportunities 

Our com­mit­ments

The organ­i­sa­tion com­mits to: 

  • Encour­age equal­i­ty, diver­si­ty and inclu­sion in the work­place as they are good prac­tice and make busi­ness sense.
  • Cre­ate a work­ing envi­ron­ment free of bul­ly­ing, harass­ment, vic­tim­i­sa­tion and unlaw­ful dis­crim­i­na­tion, pro­mot­ing dig­ni­ty and respect for all, and where indi­vid­ual dif­fer­ences and the con­tri­bu­tions of all staff are recog­nised and val­ued. This com­mit­ment includes train­ing man­agers and all oth­er employ­ees about their rights and respon­si­bil­i­ties under the equal­i­ty, diver­si­ty and inclu­sion pol­i­cy. Respon­si­bil­i­ties include staff con­duct­ing them­selves to help the organ­i­sa­tion pro­vide equal oppor­tu­ni­ties in employ­ment, and pre­vent bul­ly­ing, harass­ment, vic­tim­i­sa­tion and unlaw­ful dis­crim­i­na­tion. All staff should under­stand they, as well as their employ­er, can be held liable for acts of bul­ly­ing, harass­ment, vic­tim­i­sa­tion and unlaw­ful dis­crim­i­na­tion, in the course of their employ­ment, against fel­low employ­ees, cus­tomers, sup­pli­ers and the public
  • Take seri­ous­ly com­plaints of bul­ly­ing, harass­ment, vic­tim­i­sa­tion and unlaw­ful dis­crim­i­na­tion by fel­low employ­ees, cus­tomers, sup­pli­ers, vis­i­tors, the pub­lic and any oth­ers in the course of the organisation’s work activ­i­ties. Such acts will be dealt with as mis­con­duct under the organisation’s griev­ance and/​or dis­ci­pli­nary pro­ce­dures, and appro­pri­ate action will be tak­en. Par­tic­u­lar­ly seri­ous com­plaints could amount to gross mis­con­duct and lead to dis­missal with­out notice. Fur­ther, sex­u­al harass­ment may amount to both an employ­ment rights mat­ter and a crim­i­nal mat­ter, such as in sex­u­al assault alle­ga­tions. In addi­tion, harass­ment under the Pro­tec­tion from Harass­ment Act 1997 – which is not lim­it­ed to cir­cum­stances where harass­ment relates to a pro­tect­ed char­ac­ter­is­tic – is a crim­i­nal offence.
  • Make oppor­tu­ni­ties for train­ing, devel­op­ment and progress avail­able to all staff, who will be helped and encour­aged to devel­op their full poten­tial, so their tal­ents and resources can be ful­ly utilised to max­imise the effi­cien­cy of the organisation.
  • Make deci­sions con­cern­ing staff being based on mer­it (apart from in any nec­es­sary and lim­it­ed exemp­tions and excep­tions allowed under the Equal­i­ty Act).
  • Review employ­ment prac­tices and pro­ce­dures when nec­es­sary to ensure fair­ness, and also update them and the pol­i­cy to take account of changes in the law.
  • Mon­i­tor the make-up of the work­force regard­ing infor­ma­tion such as age, sex, eth­nic back­ground, sex­u­al ori­en­ta­tion, reli­gion or belief, and dis­abil­i­ty in encour­ag­ing equal­i­ty, diver­si­ty and inclu­sion, and in meet­ing the aims and com­mit­ments set out in the equal­i­ty, diver­si­ty and inclu­sion pol­i­cy. Mon­i­tor­ing will also include assess­ing how the equal­i­ty, diver­si­ty and inclu­sion pol­i­cy, and any sup­port­ing action plan, are work­ing in prac­tice, review­ing them annu­al­ly, and con­sid­er­ing and tak­ing action to address any issues.

Agree­ment to fol­low this policy

The equal­i­ty, diver­si­ty and inclu­sion pol­i­cy is ful­ly sup­port­ed by senior man­age­ment and has been agreed with employ­ee representatives.

Mod­ern day slav­ery statement

Intro­duc­tion

Two Dots Ltd. t/​a Umlaut™ is com­mit­ted to pre­vent­ing slav­ery and human traf­fick­ing occur­ring in any of its activ­i­ties. As a brand­ing and mar­ket­ing agency our ser­vices are deliv­ered to both pri­vate indi­vid­u­als and cor­po­rate clients. Our com­mit­ment is to ensure that any organ­i­sa­tion we work with or receive goods and ser­vices from are aware of our poli­cies in order to com­ply with the Mod­ern Day Slav­ery Act 2015.

This com­mit­ment is evi­dent through our com­pa­ny poli­cies which aim to uphold the high­est eth­i­cal and pro­fes­sion­al stan­dards. We will ensure the adher­ence to these com­mit­ments and com­pli­ance of cur­rent UK Gov­ern­ment leg­is­la­tion and regulations.

Organ­i­sa­tion­al Structure

Umlaut™ is a brand­ing and mar­ket­ing agency pro­vid­ing a vari­ety of dif­fer­ent ser­vices includ­ing, but not lim­it­ed to — brand­ing, web design, graph­ic design and app cre­ation. It is made up of less than 10 employ­ees based in the Unit­ed Kingdom. 

The vast major­i­ty of our sup­pli­ers and con­tacts are based in the UK how­ev­er we do source web based prod­ucts and soft­ware from the Unit­ed States of America. 

Our Commitment

Umlaut™ is com­mit­ted to the prin­ci­ples of the Mod­ern Slav­ery Act 2015 and the abo­li­tion of mod­ern slav­ery and human trafficking.

As an equal oppor­tu­ni­ties employ­er we are com­mit­ted to cre­at­ing and enabling a non-dis­crim­i­na­to­ry work­place and respect­ful work­ing envi­ron­ment for our staff. We want all staff to feel con­fi­dent that they can expose wrong­do­ing with­out any risk to them­selves. Our recruit­ment process are designed to ensure that all prospec­tive employ­ees are legal­ly enti­tled to work in the Unit­ed King­dom and to safe­guard employ­ees from any abuse or coercion. 

We do not and will not enter into busi­ness with any organ­i­sa­tion, either in the UK or abroad that know­ing­ly sup­ports or is found to be involved in slav­ery, servi­tude and forced or com­pul­so­ry labour. 

Our Com­pa­ny Policies

Our Mod­ern Slav­ery pol­i­cy is avail­able to all staff and can be found in the staff hand­book. It is a reg­u­lar agen­da item for dis­cus­sion in our quar­ter­ly busi­ness reviews. This reflects our com­mit­ment to imple­ment­ing and enforc­ing effec­tive pro­ce­dures and con­trols to min­imise the risk of human traf­fick­ing and oth­er mod­ern day slav­ery prac­tices that could infil­trate our cur­rent busi­ness operations. 

Due to the nature of our busi­ness we have assessed our­selves to have a low risk of mod­ern day slav­ery in our busi­ness and sup­ply chains.

Pre­vi­ous Actions

Umlaut™ imple­ment­ed its Mod­ern Day Slav­ery pol­i­cy in March of 2023 for the first time.

Cur­rent Actions

Dur­ing the year 2023 – 2024 we will:

  • ensure all new staff involved in any part of our sup­ply chain are active­ly aware of our new poli­cies and procedures
  • ensure our new poli­cies and pro­ce­dures are bought to the atten­tion of both our cus­tomers and our sup­pli­ers and encour­age them to sign up to our zero pol­i­cy to mod­el slavery.

This state­ment has been approved by Ryan Tay­lor, Direc­tor of Umlaut™ for the years 2023 – 24

This state­ment will be reviewed and updat­ed every year.